We are all guilty of it… Making snap judgments based on appearances. This of course happens in the private security industry too. In fact, many trained guards are instructed to look for certain tells. However, profiling in loss prevention can be used to guards.
Let’s say we have two people enter the store at the same time, a teenage girl wearing an oversized coat and backpack and a middle-aged man in a nice suit. The girl makes her way to the accessory and jewelry section while the man goes straight to electronics, both high-theft sections. Who do you think the security guards will watch?