We Are the Standard
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To Raise Security Industry Standards
Many companies hire security firms based on the premise that all firms are the same and any security guard will provide the same level of deterrent and protection.
Unfortunately, as we’ve seen too many times, situations unfold that the guard is unprepared and these companies find themselves in unfortunate situations and labeled as “high risk” or “un-insurable.” These are often the fallout of multi-million dollar lawsuits that cause any security firm to shy away from working with that client in the future.
How does this happen? In short, lack of industry standards.
There is an increasing amount of misinformation about the security industry. Unfortunately, that misinformation is often perpetuated by lying, money-hungry security firms. Why? Well, security firms prey on businesses that view hiring security as just another “to-do” item that needs to be checked off. As a result, the firms will not spend time educating their potential client and instead keep dropping their prices until they sign a new client. This results in hiring security guards at rock bottom prices, and ends with a security guard who is not motivated or interested in performing their best to keep the job.
If you’ve found yourself in a similar situation, please understand: this is not the business’s fault! Unfortunately, this situation results in an ugly cycle of security firms providing razor thin margins on cheap labor which does not provide the firm with the bandwidth to support their guard and ensure you, the customer, receive what you pay for. The lack of standards and transparency has to stop.
At BPS Security, we believe it’s time businesses start learning about the ins and outs in this ruthless industry so they will have the necessary information to make the best decisions!
At BPS Security, we believe it’s time businesses start learning about the ins and outs in this ruthless industry so they will have the necessary information to make the best decisions!
Pricing and Lack of Transparency
Side Note: We have extremely high standards for all of our employees. But in turn, we respect them. As an employer, we feel that it is our job to make them feel valued, and this does not stop with us. We will always involve our clients when choosing a long-term guard for a particular location. Why? Because it is important that the guard fits in with our clients company culture. When they are shown respect, they are proud of their job, and as a result, they go above and beyond.
Lack of Education
Here’s the thing, when it comes to lawsuits involving violence on a company’s property, liability will fall on the company/person that made the worst “you should have known better” decision. Here is an example comparing two possible locations for the same company:
There is a company wanting to beef up their security, and they think that a top-tier surveillance system will do the job. Thus, they refuse to hire an onsite security guard.
- Scenario 1 — This Company is located in a notoriously dangerous area with high crime rates. If a robbery/shooting unfolds on their property and this incident goes to court, the business could be at fault for refusing proper security. Why? Because they know they are in a dangerous area, and surveillance is not enough.
- Scenario 1 — This Company is located in a very safe part of town with no criminal history. If a robbery/shooting unfolds on their property and this incident goes to court, the business would likely not be at fault (depending on the exact situation). Why? Because they took all necessary precautions in order to protect their company.
Our pricing calculator — go into the initial conversation with an idea on price!
Security Gap Report — Where is your business vulnerable? FIND OUT before you buy security. We offer walkthrough reports that will inform you about the major holes in your security.
Poor Training often paired with Lax Hiring Policies
Sounds bad, right? It is! But it gets worse. Many of the court cases involving a security firm come down to a guard making a terrible decision. (And as we explain above, even a guard’s poor decision can still leave the business liable… not the guard or the security firm!)
Now, the reality is, even the “best security guard in the world” can make a mistake because people, by nature, are fallible. That said, when it comes to security, there are two types of people: ones that make great security guards, and ones that do not. Sure, some skills can be taught! But most cannot. You either have the personality type or you do not.
This is where many security firms make mistakes. They take on too many clients, and quickly hire any certified security guard (we cover this below), and fill the position. But, sadly, it is often easier to get a security certification than it is to get a drivers license. So, these security firms are employing never weed through the types of guards and who should or should not be a security guard, thus leaving their clients at risk.