Recently a 39-year-old elementary school security guard was charged with molestation charges and as it turns out, this is only indicative of a larger problem in the security industry. Over the years, the security industry has become commoditized. Even our own clients responded “Price is most important” when questioned about what factors influence their purchasing decision in security. And we are here to tell you that making price the determining factor might actually be the cause of many problems!
Not All Security is Created Equal
Underpaid Security Officers
Typically, people tend to perform better when they are shown respect. Does minimum wage scream, “I respect and value you!?” Not really.
This is one of the biggest reasons we, here at BPS Security, make it a priority to pay our guards a living wage (with opportunity to make more money) AND make sure our clients know that. But sadly, many of the clients we spoke to are unconcerned with the amount of money that their guards are actually making. And yet — they expect their guards to be exceptional.
Inexperienced Security Guards
After an individual is deemed “good to go” to work as a security guard, most security firms will not pay for continued training and education! This can cause two very big problems!
- It is dangerous!
- Lack of knowledge will often cause security guards to make poor choices when facing difficult situations. These poor choices can cost the company that hired the security firm millions of dollars in court. (And this is only the tip of the iceberg).
Not if… But When!
The thing is, when it comes to security, problems will arise! And paying for “the cheapest” security will not set a company up for success when the problem actually unfolds.
Instead of making price the determining factor when choosing a security firm, they really need to be looking at the overall quality of service and treatment of their employees!