If you know what the key issues are in your venue and with your clientele, then you can better respond appropriately. This allows you to recognize signs of problematic behavior and help you de-escalate situations before they turn into potential fights. For example, if large amounts of people are getting visibly drunk and are making lewd comments to the staff or other customers, this is a sign that you may need to call the police. In some cases, it may be necessary to use physical restraint tactics to help keep the situation from getting out of control. If, however, people are getting intoxicated enough for it to be visible, but not so intoxicated that they’re causing a scene, then you can relax a bit. You can still intervene if something unsafe is happening, like if a patron is having an accident.